Emergency tarping to stop leaks
If a storm has opened the roof and it's actively leaking, the first job is temporary protection so the next rain doesn't do more damage than the storm did. They install properly fastened tarps over the failure, not just weighted plastic, and clear anything hanging or dislodged that could come down. This buys time to inspect, document, and plan the real repair without water running into insulation, drywall, and framing in the meantime.
Ground-up and on-roof inspection with photos
The crew starts at ground level with gutters, downspout splash areas, and vent caps, looking for dented metal and washed-out granules, then gets on the roof to check each slope for creased tabs, cracked mats, and lifted edges. They also go into the attic, because that's where you see decking stains, daylight at penetrations, and whether water has already gotten in. Every finding is photographed and located before they write anything up.
Documentation adjusters actually read
Wind and hail claims turn on evidence, so the contractor tags each area of damage by slope and location and puts it in a written summary with dated photos. They separate genuine storm damage from ordinary wear, because an adjuster will do the same, and an honest split is what gets a claim approved without a fight. They won't inflate a report or promise an outcome they can't control.
Repair or full replacement to code
Depending on how widespread the damage is, they either replace the affected shingles, flashing, and any soft decking, or tear off and rebuild the slope. Storm work is a good time to correct whatever was marginal underneath - thin underlayment at the eaves, worn pipe boots, valleys that were never flashed right - so the new roof is better than the one the storm hit and meets current local code.
Full cleanup and magnetic nail sweep
When the work is done the crew hauls off the old shingles and storm debris, then runs magnetic rollers across the driveway, walkways, and yard to pull loose nails and staples. On a storm job there's often scattered debris beyond just the tear-off, so they clear that too. They'd rather spend the extra half hour than have you find roofing nails with a lawnmower tire or a bare foot next spring.